Slack Huddles Overview

Slack huddle bots work a bit differently than other bots, in that they are accounts that belong to your slack workspace. Once you're in a Slack huddle, you simply invite the bot user to the huddle, and the bot will record your huddle like any other bot.

Overview

• In order to get the audio and video from Slack Huddles a bot user needs to be invited to a Slack Workspace. This is different than the traditional Slack App. See the setup instructions here to get started.
• The bot will need a domain or subdomain that you own or have access to update the DNS records in order to set up the Slack Bot.
• The Slack Bot needs an email address to authenticate, for instance [email protected], and Recall will manage the inbound emails.
• End-users will need to invite the Slack Bot to their workspace in order to use the Slack Bot. This will likely need approval from a Slack Admin before the invite can be sent.

Limitations

• Slack Huddle bots currently cannot be connected to Slack workspaces with SSO enabled. One workaround is to add the bot as a multi-channel guest instead of a full user. The downside is that the bot would need to be manually added to every channel where the customer wants to record huddles.
• Bots will not be able to join workspaces with two-factor authentication required.