In addition to meeting caption transcriptions, Recall also integrates with several AI transcription partners as a solution for producing transcripts, as well as meeting intelligence such as summarization and sentiment analysis.

There are two options for transcription when using one of our AI transcription partners:

1. Real-time transcription : Transcript is generated in real-time.
2. Asynchronous Transcription: Transcript is generated after the call has completed.

Both methods have pros and cons, and which you choose will ultimately depend on your use case.

If you don't have a need for receiving transcripts in real-time, we recommend starting with asynchronous transcription, as it's generally more accurate and cost effective.

AI Transcription Providers

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Transcription Provider Billing

Recall does not charge an additional fee for using transcription through a 3rd party. You can add API keys for each transcription provider directly to the dashboard, and you'll be billed directly by the transcription provider.

To use a given transcription provider, you can add an API key for the provider in the Recall dashboard using their corresponding dashboard link.

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Once your credentials are set, you're ready to create your first Real-Time or Async transcript.