Zoom Overview
This section covers everything Zoom bot integrations, from creating and submitting your Zoom marketplace app to building an app around the bot itself.
Zoom app approval
Zoom requires an app approval process in order for bots to join external meetings. While development SDK credentials will enable bots to join your internal meetings, you'll need to submit your app for approval through Zoom's marketplace.
We have a detailed guide walking you through every step of this process, which you can find here.
Zoom Bot Types
Recall has two Zoom bot types:
| Web (Default, Recommended) | One audio stream with active speaker events |
| Native | Separate audio streams per participant & dial-in participants not supported |
Recording Behavior
Unlike most other meeting platforms, Zoom has formal requirements that bots must comply with in order to record meetings. In order to be compliant with Zoom, your bots can get recording consent one of two ways:
- (Default) Explicit consent - The host must be present in the meeting and must explicitly grant permission to record by accepting the consent dialog
- OAuth permission - Bots start recording immediately after joining the call, regardless of whether the host is present or not
For full details on how recording consent works and UX best practices, please see Zoom Recording Consent.
Limitations
We support all features in Zoom except the following:
| Workarounds | |
|---|---|
| OnZoom Events | - |
| Zoom Gov | Zoom-level limitation so this isn't supported at this time (ZfG does not support public third party apps) |
| Language Interpretation | - |
| VDI Client | Use Zoom OAuth Integration, which grants the bot recording consent via OAuth instead of in the call itself |
| Zoom Rooms | |
| Cursor Capture in Screenshots | - |
Updated 10 days ago