Bot Usage
Billing & Bot Usage
Recall tracks bot usage as the duration the bot was active, starting from the joining_call
event until its terminal event (done
or fatal
).
Bot usage is not rounded
Recall.ai doesn't round up bot usage, and usage is accurate to the second.
FAQ
Does bot usage include the time the bot was in the waiting room?
Yes. Recall.ai pays the same in compute whether a bot is actively in a call recording or in the waiting room, which is why this is included in usage calculations.
Updated about 22 hours ago