If you want to use your Zoom API Credentials in production, you need to submit your Zoom SDK App for review. If you don't, the bot will only be able join meetings that are hosted by you, or by other people in your Zoom workspace.

To submit your Zoom SDK App for review, follow the steps in the following video.

Link to technical design question guidelines mentioned in video: https://recallai.readme.io/docs/zoom-sdk-review-guidelines

Your Zoom SDK App should be approved in 2-3 weeks. Once it's approved, your bot will be able to join meetings hosted by people outside of your workspace, such as your customer's meetings.

Development vs Production Credentials

📘

Development vs Production SDK Credentials

Once your app is approved, make sure to change your SDK credentials in the Recall dashboard to your Production credentials!

Otherwise, bots attempting to join external meetings will continue to get fatal errors with the sub code zoom_sdk_app_not_published.

For existing customers using Recall prior to Zoom's new 2023 Bot Requirements, see Pre-Submission Checklist (Legacy).