Recall supports sending bots to registration-required Zoom meetings and webinars.

Few things to note:

• This feature is only supported by web bots
• For Webinars, bots must be added as a panelist

When calling the Create Bot api, you should ensure:

• The meeting URL contains the tk parameter. This parameter is automatically generated by zoom for all webinar and registration-required meetings
• The zoom.user_email field is set
  • Note: This email does not have to match the email that was registered for the event. For simplicity's sake, you can provide a hard-coded email address such as [email protected]
  • This can be provided regardless of whether the meeting is a registration-required Zoom meeting or not

{
  "meeting_url": "meeting_url", // Includes `tk` param
  "zoom": {
    "user_email": "[email protected]"
  }
}

Troubleshooting

Bot can't join email-required meetings

If a Zoom bot attempts to join one of these calls and isn't configured with an email, it will produce a fatal error with the following sub code: zoom_email_required.

To enable bots to join email-required meetings and webinars, you can provide a user_email in the zoom configuration object of your Create Bot request:

{
  "meeting_url": "meeting_url",
  "zoom": {
    "user_email": "[email protected]"
  }
}

If the meeting or webinar requires registration, this email does not have to match the email of the user that registered. You can use any email address

How to get the bot to join as a panelist?

While the bot can’t be promoted to panelist after joining, you can instead register the bot’s account as a panelist and have the bot join after signing-in as the panelist